Privacy Policy

Privacy Policy
Last updated: July 29, 2025

Medical Supply Fulfillment Center ("we", "us", or "our") respects your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from msfconline.com (the “Site”), or otherwise interact with us.

1. Who We Are

We are a reseller of medical devices and supplies, sourcing high-quality surplus or overstock inventory for businesses and professionals. We aim to provide the best supplies we can acquire, but we do not guarantee any product, including its condition, performance, expiration date, or fitness for any particular purpose. All products are sold as-is unless otherwise stated in writing.

2. Information We Collect

We may collect the following categories of personal information when you interact with our Site or place an order:

  • Identifiers (such as your name, email, phone number, billing/shipping address)
  • Order information (products ordered, payment confirmation, shipping status)
  • Account information (if applicable, such as login credentials) 
  • Device & usage data (IP address, browser type, time spent on the Site)

We may also collect information from third-party services like Shopify, payment processors, and analytics tools.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your order or inquiries
  • Prevent fraud and ensure security
  • Improve our website and service experience
  • Send you updates or marketing communications (you may opt out)

4. Cookies and Tracking

We and our service providers may use cookies and similar technologies to understand website usage, track orders, and serve relevant ads. You can control cookie settings through your browser. Visit Shopify’s Cookie Policy for more details if using Shopify.

5. How We Share Your Information

We may share personal information with:

  • Vendors such as payment processors, shipping carriers, and IT service providers
  • Marketing partners, only if you have opted into receiving promotions
  • Legal authorities if required by law, subpoena, or to protect our rights
  • Successors, in case of merger, acquisition, or sale of the business

We do not sell personal information as defined under California law.

6. Your Rights (California & Other Jurisdictions)

If you are a California resident or reside in a region with similar privacy rights, you may have the right to:

  • Know what personal information we collect
  • Request access to or deletion of your information
  • Opt out of data sharing for advertising
  • Correct inaccurate information

To make a request, email us at [insert email address]. We may verify your identity before fulfilling the request.

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 16.

8. Data Security and Retention

We use reasonable safeguards to protect your information. However, no system is 100% secure. We retain data only as long as necessary to fulfill orders, comply with law, or for legitimate business purposes.

9. No Guarantee or Warranty

We strive to source and resell quality medical supplies, but we do not offer any guarantee or warranty for the products we sell. All products are sold "as-is". It is your responsibility to inspect, verify, and ensure that any item you purchase meets your needs and complies with your local laws or medical regulations.

10. Contact Us

If you have any questions or wish to exercise your privacy rights, please contact us at:

Medical Supply Fulfillment Center
Email: info@msfconline.com